Terms and Conditions
podmienky@2026-10-01 · In force from 1 October 2026
These terms govern the sale of e-books and audiobooks through this store. What is sold is digital content, not supplied on a tangible medium.
The seller
The seller is CRE-O s.r.o., registered office Nábrežná 1/22, 038 61 Vrútky, SK.
- Company number: 47601604
- Tax number: 2023993246
- VAT number: SK2023993246
- Registration: Okresný súd Žilina, oddiel Sro, vložka 61528/L
- E-mail: support@maxino.org
The supervisory authority is the Slovak Trade Inspection (SOI), Inspectorate for the Bratislava Region, Bajkalska 21/A, 827 99 Bratislava.
Definitions
- Digital content
- An e-book or audiobook supplied electronically, not on a tangible medium.
- Library
- The part of the account from which the buyer downloads purchased content once payment has been received.
- Consumer
- A natural person who, when entering into the contract, is acting outside their trade or profession.
Order and formation of the contract
A title displayed in the store is an invitation to treat. The contract is formed only when the seller confirms the order by e-mail to the address given by the buyer.
Before placing the order the buyer sees the total price including tax and can correct the details entered. The order is retained and remains accessible in the account.
If the seller cannot fulfil the order — in particular if the supplier withdraws the title — the order is cancelled and any amount already paid is refunded in full.
Price and payment
Prices include value added tax at the rate applicable to the country of consumption. The price shown when the order is placed prevails.
Where a reduction is announced, the lowest price applied during the thirty days before the reduction is shown alongside it.
Payment is processed by a payment service provider. The seller does not store card details.
Invoices are issued electronically and are available in the account. Electronic invoicing is used with the buyer acceptance required by Art. 232 of Directive 2006/112/EC.
Supply of the digital content
The content appears in the library without undue delay after payment is received. It is downloaded through a link of limited validity. For most titles the link can be renewed at any time; with some suppliers the number of downloads and the validity period are limited by their licence terms. We flag this in the library next to the title concerned.
We therefore recommend keeping a copy of the downloaded file in your own storage. The seller will arrange repeated access whenever the supplier’s licence terms allow it.
Downloading requires an internet connection and a device able to open the supplied format. Formats and how to open them are stated with each title.
Licence and permitted use
The purchase grants a non-exclusive, non-transferable right to use the content for the buyer personal needs, without a time limit.
The buyer may not distribute the content, communicate it to the public, copy it beyond personal use, or remove protective or identifying marks.
Copyright remains with the rightholders. The seller is a distributor, not the author or rightholder of the works.
Right of withdrawal
A consumer may withdraw from the contract within fourteen days without giving a reason. For digital content this right is lost once supply has begun before the period ends, on the consumer prior express request together with an acknowledgement that the right is thereby lost.
That request is a separate choice at checkout. A buyer who does not make it keeps the right to withdraw; the content is released after the period ends.
Full information and a model form are on the Withdrawal page.
Conformity and remedies
The seller is liable for the content being in conformity with the contract — in particular matching its description, being in the agreed format, and being complete and readable.
Where the content is not in conformity, the buyer is entitled to have it brought into conformity and, where that is impossible or does not happen within a reasonable time, to a price reduction or to terminate the contract.
How to raise a claim is described on the Complaints page.
Disputes
A consumer may first ask the seller to put matters right. If the seller refuses or does not reply within 30 days, the consumer may refer the dispute to alternative dispute resolution.
The register of ADR bodies is kept by the Ministry of Economy of the Slovak Republic.
Final provisions
The contract is governed by the law of the Slovak Republic. This does not deprive a consumer of the protection of mandatory rules of their country of habitual residence.
The wording in force when the order was placed applies to that order. The version is stored together with the order.